Modern Slavery Statement for Dulwich Carpet Cleaners
Dulwich Carpet Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This modern slavery statement sets out the steps we take to prevent slavery, forced labour, human trafficking, and all forms of exploitation within our operations and supply chain. We recognise that even service-based businesses must remain vigilant, especially where cleaning materials, equipment, transport, subcontracted labour, and procurement relationships are involved.
Our zero-tolerance policy applies to every part of the business. We do not accept any practice that involves coercion, debt bondage, withholding of identity documents, child labour, or abusive recruitment methods. Every worker should be treated with dignity, and we expect the same standard from suppliers, contractors, and any third parties representing Dulwich Carpet Cleaners. Where concerns arise, we act promptly and decisively.
To support this commitment, supplier audits are carried out as part of our procurement and review process. We assess suppliers of cleaning products, equipment, uniforms, transport services, and outsourced labour against ethical criteria, including labour practices, subcontracting transparency, and evidence of responsible recruitment. These audits may include document checks, declarations of compliance, and proportionate risk-based reviews. If a supplier cannot demonstrate suitable safeguards, we will require corrective action or end the relationship.
Our due diligence approach also includes risk assessment across the supply chain. Dulwich Carpet Cleaners considers the country of origin of goods, the nature of the service being provided, and any indicators of vulnerability such as low-paid work, irregular hours, or dependence on labour agents. We prioritise suppliers who can show clear policies, training, and monitoring systems that help prevent modern slavery and labour exploitation.
Internal awareness is central to prevention. Managers and staff are expected to understand the warning signs of exploitation, such as restricted movement, fearfulness, inconsistent pay arrangements, or signs that individuals are being controlled by others. Training is provided so that employees know how to respond if they suspect unethical practices. We aim to ensure that the modern slavery statement is not just a document, but a practical standard guiding daily decisions.
We also maintain clear reporting channels so concerns can be raised safely and without fear of retaliation. Anyone working with or for the business may report suspected wrongdoing through internal management routes. Reports are treated seriously, reviewed confidentially where possible, and investigated in a timely manner. Where a concern indicates potential criminal activity or immediate risk to a person’s safety, appropriate escalation measures will be taken in line with legal and ethical obligations.
Our commitment extends to remediation and continuous improvement. If a breach is identified, we will investigate the issue, support affected individuals where appropriate, and take corrective action against responsible parties. This may include additional audits, termination of contracts, suspension of work, or referral to relevant authorities. We understand that meaningful action is essential to uphold the values of the business and protect people from exploitation.
This statement is reviewed annually to ensure it remains effective, relevant, and aligned with current law, business activity, and supply chain risks. The annual review considers audit findings, reported concerns, supplier performance, and any changes in our operations that may affect exposure to modern slavery risks. Where improvements are needed, we update our policies and procedures accordingly.
Dulwich Carpet Cleaners believes that ethical business practice must be proactive, transparent, and consistent. By maintaining a zero-tolerance policy, strengthening supplier audits, providing reliable reporting channels, and carrying out an annual review, we reinforce our commitment to preventing modern slavery in all its forms. This statement reflects our ongoing responsibility to protect workers, maintain trust, and operate with integrity across every level of the business.
